Privacy and Cookie Policy

This document was last updated August 9, 2016.

Are Children Allowed to Use RSC Services? RSC does not sell Products or Services for purchase by children. If you are under 18 you may use our Site only with the involvement of a parent or guardian.

What Personal Information About Customers Do We Gather? Our primary goal in collecting personal information from you is to provide you with a smooth, efficient and customized experience. This allows us to provide Services and features that most likely meet your needs and to customize our Services in order to improve your experience. Here are the types of information we gather.

Information You Give Us
We receive and store any information you give us in any way. You must provide information when you search, buy, post, participate in a contest or questionnaire, or communicate with Our Customer Care Center. For example, you provide information when you search for a product, place an order through our Site, provide information in Your Account, provide reviews, and participate in Discussion Boards. As a result of those actions, you might supply us with such information as your name, address, phone numbers, email address, and credit card information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information you provide to us for such purposes as to fulfill your requests for information, our products, programs and services, to respond to your inquiries, to communicate with you, and to offer you other products, advertisements, programs or services that we believe may be of interest to you.

Automatic Information
We receive and store certain types of information whenever you interact with us. This includes any interaction you may have with us using your computer or mobile device (collectively, “Device”) We use cookies and we obtain certain types of information when your web browser accesses our Site. A cookie is a small data file which we use to collect information about how our Website is used. A cookie file can contain information such as a session ID that the website uses to track the pages you visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address.  We only use cookies to gather information indicated in this Privacy Policy and do not use cookies to gather personal identifying information about you without your consent.

If you prefer not to receive cookies while browsing our Website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to access or use this entire Website. Examples of the information we collect and analyze include:

  • Your Device’s internet protocol (IP) address.
  • Your Device’s unique device ID.
  • The domain from which you access the internet.
  • The kind of browser or Device you use.
  • The address of the internet site, banner or email from which you selected or entered a link that brought you to this Website.
  • The number of links you click within this Website.
  • The state or country from which you accessed this Website.
  • The date and time of your visit and how long you spent visiting the Website.
  • The pages you viewed on the Website. Your Device’s operating system.
  • Purchase history.
  • Interactions within the Website or App you are using.

Does RSC Share the Information it Receives? RSC shares customer information only as described below.

Third Party Service Providers.
In order to provide you with our Products and Services we may hire other companies or individuals (“Third Party” or “Third Parties”) to perform functions on our behalf. We may share your information with Third Parties including Third Party affiliates, our sales representatives and business partners. We may also reveal customer data to these Third Parties to invoice for goods or services purchased through this Website or to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purpose. We do not sell information about you to Third Parties.

Business Transfers.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the terms in any pre-existing Privacy Policy. In the unlikely event that RSC or substantially all its assets are acquired, customer information will be one of the transferred assets.

How Secure is my Information? Perfect security does not exist on the internet and we cannot guarantee anyone complete security. Although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private and would never be disclosed in a manner that is inconsistent with this Privacy Policy. You understand that third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collected from this Website. It is important for you to protect against unauthorized access to your password and to your computer. 

What Choices Do I Have? You may choose not to provide information, even though it might be needed to make a purchase or to take advantage of such RSC Services.

You can access or correct information. In order to ensure the accuracy of the personal information you have provided when creating an account with us or registering a product, you may change such information at any time by clicking here. To the extent this information is stored in other databases, we cannot always ensure that such correction or deletion will reach the other databases, but we will use reasonable efforts to ensure that your information is removed from or is correct in our records.

If you do not want to receive email communications or other mail from us please adjust your Communication Preferences. Note if you change your Preferences and do not receive legal notices from us such as this Privacy Policy, the notices will still govern your use of our Services and it is your responsibility to review them for changes.

If you prefer not to receive cookies while using our Services, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to access or use this entire Site.

Links to Other Websites. This Website may contain links to other sites. Please be aware that RSC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site. This Privacy Policy applies solely to information collected on this Website.

How do I Contact RSC? You may write us at: Privacy Policy Officer, Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932, or you may send an e-mail by clicking here. If you have questions regarding our Privacy Policy or use of your information.